en

Customer care

Information Service

Jollynox has an Information Service to help you quickly with anything concerning:

  • product info
  • troubleshooting
  • an up-to-date list of authorised technical assistance centres
  • instruction booklets
  • info about spare parts and accessories

To contact the Information Service directly:

  • Telephone +39 0438 62888
  • Fax +39 0438 64901
  • E-mail info@barazzasrl.it

At www.jollynox.it you can also find:

  • the on-line catalogue
  • info about new products
  • an up-to-date list of authorised technical assistance centres

Assistance Service

Jollynox guarantees the best after-sales service for its customers.
This is why it has created an assistance service with highly specialised technicians. For requests for work under warranty, simply present your guarantee together with your receipt or other obligatory tax-related documentation.
Find out the technical assistance centres in our up-to-date list or send an email to info@barazzasrl.it

Need help?

Spare parts

To claim for assistance in warranty time, it is necessary to prove the warranty term with a receipt or other obligatory tax related.

Log in

Certifications

Barazza srl is certified according to UNI EN ISO 9001 and 14001 standards. In addition to UNI EN ISO 9001 certification, which guarantees quality control and production process optimisation as well as customer satisfaction as the number one concern, Barazza srl also complies with UNI EN ISO 14001. By doing so, the aim is to keep active and improve its environmental management system, handling the impact of its work efficiently and in an eco-friendly way, optimising natural and energy resources and implementing accurate control systems for disposing of waste and preventing environmental pollution.

Guarantee

Jollynox electrical household appliances are guaranteed on the national territory for 2 years.

Ecodom

Barazza srl is a member company of Ecodom, the non-profit voluntary consortium whose objective is the management of electrical and electronic waste from household appliances.

FAQ – Cleaning Tips

Frequently asked questions and answers about Jollynox products’ cleaning.

FAQ

Customer care

Jollynox guarantees the best after-sales service for its customers.
This is why it has created an assistance service with highly specialised technicians. For requests for work under warranty, simply present your guarantee together with your receipt or other obligatory tax-related documentation.
Find out the technical assistance centres in our up-to-date list or send an email to info@barazzasrl.it